Terms of Service

The legal agreement governing your use of MixBus Platinum software and related services.

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "Licensee") and MixBus Audio ("we," "us," or "Licensor") governing your use of the MixBus Platinum software, including all updates, documentation, and related services (collectively, the "Software"). By purchasing, downloading, installing, or using the Software, you agree to be bound by these Terms.

1. License Grant

1.1 Scope of License

Subject to these Terms and payment of the applicable license fee, MixBus Audio grants you a perpetual, non-exclusive, non-transferable, non-sublicensable license to install and use MixBus Platinum on up to two (2) computers that you own or control, for both commercial and non-commercial purposes.

1.2 License Type

Your license is perpetual, meaning it does not expire. Once purchased, you may use the version of MixBus Platinum you licensed indefinitely, subject to the terms of this agreement. The license is tied to you as an individual or to your organization as a single entity and may not be transferred, sold, or reassigned to any other person or entity.

1.3 Activation

The Software requires online activation. Each license permits activation on a maximum of two (2) machines simultaneously. You may deactivate a machine at any time through your account dashboard and activate a different machine in its place. An internet connection is required for initial activation and periodic license validation (no more than once every 30 days).

2. Permitted Use

You may use MixBus Platinum for:

  • Commercial and non-commercial audio processing, including broadcast, streaming, mastering, podcast production, and live sound
  • Processing audio for any lawful purpose, including content distributed commercially
  • Use in any DAW or standalone configuration on supported operating systems
  • Creating and distributing presets you have authored (your presets remain your intellectual property)

3. Restrictions

You may not:

  • Copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Software
  • Redistribute, sublicense, rent, lease, lend, or transfer the Software or your license to any third party
  • Remove, alter, or obscure any proprietary notices, labels, or marks on the Software
  • Use the Software to develop a competing product or service
  • Circumvent or attempt to circumvent any license validation, activation, or copy protection mechanisms
  • Use the Software on more machines than permitted by your license tier
  • Share your license key publicly or with unauthorized users

4. Updates and Upgrades

4.1 Included Updates

Your license includes all software updates (bug fixes, performance improvements, and minor feature additions) released within one (1) year of your original purchase date at no additional cost. Updates are delivered through the built-in update mechanism or via download from your account dashboard.

4.2 Update Renewal

After the initial one-year update period, you may continue using the last version you received indefinitely. To receive further updates, you may purchase an update renewal at a discounted rate. Update renewals extend your update eligibility by an additional year from the date of purchase.

4.3 Major Version Upgrades

Major version upgrades (e.g., MixBus Platinum v4 to v5) may be offered as paid upgrades at a discounted price for existing license holders. Existing license holders with active update coverage at the time of a major release will receive the upgrade at no additional cost.

5. Refund Policy

We offer a 30-day money-back guarantee. If you are not satisfied with MixBus Platinum for any reason, you may request a full refund within thirty (30) days of your original purchase date. To request a refund, contact us at sales@mixbusaudio.com with your order number. Refunds are processed within 5-10 business days.

Upon refund, your license will be deactivated and you must uninstall all copies of the Software from your machines. Refunds are not available for update renewals or upgrade purchases after the 30-day period.

6. Intellectual Property

The Software, including all code, algorithms, designs, user interfaces, documentation, and associated intellectual property, is and remains the exclusive property of MixBus Audio. Your license grants you the right to use the Software, not ownership of it. All rights not expressly granted in these Terms are reserved by MixBus Audio.

Presets, processing configurations, and output audio you create using the Software are your property. MixBus Audio claims no ownership over content you produce with the Software.

7. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. MIXBUS AUDIO DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

While we strive for the highest quality in our processing algorithms, MixBus Audio does not guarantee specific audio quality outcomes, compliance with any particular broadcast standard, or suitability for any specific application. It is your responsibility to verify that the Software meets your requirements.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MIXBUS AUDIO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SOFTWARE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

IN NO EVENT SHALL MIXBUS AUDIO'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE AMOUNT YOU PAID FOR THE SOFTWARE LICENSE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

9. Indemnification

You agree to indemnify, defend, and hold harmless MixBus Audio and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms or your use of the Software.

10. Termination

These Terms remain in effect until terminated. We may terminate your license immediately if you breach any provision of these Terms. Upon termination:

  • Your license to use the Software is immediately revoked
  • You must uninstall and destroy all copies of the Software
  • Sections 6, 7, 8, 9, and 11 shall survive termination

You may terminate these Terms at any time by uninstalling the Software and requesting deletion of your account.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, Delaware, and the arbitrator's decision shall be final and binding.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

12. General Provisions

  • Entire Agreement. These Terms constitute the entire agreement between you and MixBus Audio regarding the Software and supersede all prior agreements and understandings.
  • Severability. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Waiver. The failure of MixBus Audio to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment. You may not assign these Terms or any rights hereunder without our prior written consent. MixBus Audio may assign these Terms without restriction.
  • Modifications. We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Software at least 30 days before they take effect. Your continued use of the Software after the effective date constitutes acceptance of the modified Terms.

13. Contact

If you have any questions about these Terms, please contact us: